Shipping policy

At URB X GEAR, we strive to process your order as quickly and efficiently as possible

Processing Time

After receiving your order, it will be processed within 1 to 3 business days. Once your order has been shipped, you will receive a confirmation email with a track & trace code, allowing you to follow your shipment.

Delivery Time

Our products are shipped directly from our international partners. The average delivery time is 7 to 21 business days, depending on the country of origin and the destination. During busy periods or customs inspections, this timeframe may be slightly longer.

Partial Shipments

Orders containing multiple items may be delivered in separate packages. This occurs because we work with multiple suppliers to offer you the best possible selection.

Lost or Delayed Shipments

If your order has not arrived within 21 business days, please contact us at contact@urb-x-gear.com

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